TechDirect Overview

TechDirect an easy-to-use tool within FleetOutlook that provides work order visualization and driver locations throughout the day.

Two methods of work order input:

Open Partner Interface (OPI) – TechDirect adds value to your traditional workforce management system solution by overlaying key work data from your workforce management application with real-time vehicle location intelligence on a single FleetOutlook map.

On-Screen Input – TechDirect provides a basic workforce management system solution with real-time vehicle location intelligence our customers not integrating with a traditional workforce management system. This option enables you to input and edit work orders directly in FleetOutlook without using OPI integration.

The TechDirect screen has two main components:

•        Map – Always displayed in the top pane. The map shows driver locations and work orders. Work orders are color-coded to indicate job status.

•        Gantt chart – Always displayed in the bottom pane. The Gantt chart displays the work orders assigned to each driver, actual workload and job status.

 

Select a single driver on the Gantt chart and the map centers to the driver’s last reported location on the map and displays assigned work orders for the current day.

 

Select a work order on the Gantt chart or directly on the map and the map centers to the work order location and the Work Order screen is displayed.